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FAQ

Do I suppose to tip the movers?
Can I move items of extraordinary value and my jewelry?
Can I move my pet in a moving van?
Can you move my plants?
What are the guarantees?
Do you have a license?
Do you use any special moving equipment?
What items Nordtrans do not transport?
Are there any additional charges?

How much would the non-conventional method  of moving cost me?
What is the minimum charge rate for local moving?
Is it possible to make stops?
How do you count your working hours?
What is local moving?

When is it necessary to make a deposit ?
Is it necessary for me to perform the moving cost estimation?
How long before the planned date of moving should I call your company?

When is it beneficial to hire 3 movers ?

 

Can I move items of extraordinary value and my jewelry?
Valuables like jewelry, money, antiques, stamp collections can be shipped with other items in the truck if you notify Nordtrans in advance. Never the less we recommend that you should carry them with you or move valuables yourself.

Do I suppose to tip the movers?
Tipping is not a must. But if you`d like to tip your movers go ahead. They`ll really like it.

Can I move my pet in a moving van?
No, you can’t. Dogs, cats, birds and fishes – whatever – as a rule are transported in your family car with you for safety reasons.

Can you move my plants?
Of course we can. But we recommend that you carry your plants with you because as far as plants are concerned Nordtrans cannot accept any responsibility if your plants get damaged in the moving van because of lack of water or light.

What are the guarantees?
At the moment NordTrans offers 2 types of coverage:
Insurance:
- Our general contract includes coverage for transported items, 50 000 $. The standard liability is calculated on the basis of $0,60 per pound per transported item.
- You can take out additional insurance for any moving and storage service not included under the general contract.

 

Do you have a license?
Nordtrans Inc is registered moving company. We follow all the norms and regulations which are related to moving and transport business in Canada.

Do you use any special moving equipment?
All Nordtrans trucks are well-equipped with GPS. Our teams have everything they may need in their job: special blankets, dollies, mattress packs, packing tape, tool kits, ramps etc.
You can also order moving boxes and wardrobe boxes.

What items Nordtrans do not transport?
There are a certain number of items which are not allowed to move. These are first of all hazardous materials (items which are flammable, corrosive or explosive). It’s important for you to know which materials cannot be shipped. These are Gasoline, Motor Oil, Gas, Aerosols, Paints etc. We do not transport animals, weapon, medicament, jewelry, money, royals, grand pianos.

Are there any additional charges?

1. When there is an item that weights 80 kg and more
2. When the distance from the truck to the door is 60 meter and more
3. When an unconventional way of moving is necessary ( ex. through window or over balcony)
4. When moving of a pianos, workout machines, comercial sewing machines/fridges, and most heavy commercial items

 

How much would the non-conventional method  of moviong cost me ?
Generally between 30-50$, but the price could vary depending on the weight , size, and complexity of item.  The price is determined on spot by the movers.  If you chose to send us images of the item with its dimensions and weight if known, we can give you a brief estimation on how much it could cost you

 

What is the minimum charge rate for local moving?
Two or three hours, depending on the truck’s size and the number of movers.

 

Is it possible to make stops?
If you want to load/unload something on the way, it’s all right with us. There’s no additional charge for stopping.

How do you count your working hours?
Starting from the moment when our movers team arrives at your old address and up to the time when your belongings are delivered to the new one. We also have to add 60 min (L`île de Montréal, Laval, Longueuil, Brossard, etc.) spent on transporting our trucks and the necessary equipment at your addresses.

What is local moving?
Local moving is short-distance cargo transportation. In our case local moving is cargo transportation within 100 km of Montreal.

 

When is it necessary to make a deposit ?
1. Busy season or period
2. If the address exceeds the distance of 35 km


Is it necessary for me to perform the moving cost estimation?
We always recommend to estimate the price in order to know the expenses beforehand. You can use our online calculator or you can contact our agents via e-mail or over the phone. The estimation service is provided free of charge.

How long before the planned date of moving should I call your company?
The sooner you call the stronger the possibility that we will be able to provide our service at the time you want.

 

When is it beneficial to hire 3 movers ?
-When its a big move or a move from a house (5 ½  and bigger)
-When there is a exhaustive number of boxes (40 and more)
-The floors are from the 2nd floor and up to another 2nd floor and up




Local: 1-514-591-5122

Toll Free: 1-855-591-5122

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Nordtrans is a Montreal moving company. Only professional and smart montreal movers. We do local moving and long distance moving. We are doing every weekend moving from Montreal to Toronto and moving from Toronto to Montreal. Also we are doing every weekend moving from Montreal to Ottawa and moving from Ottawa to Montreal. And weekly moving from Montreal to Quebec and moving from Quebec to Montreal. Also to&from other cities. We are movers Montreal.